Responsible Gaming

Gambling should be a form of entertainment, not a way to earn money or solve financial difficulties. Only wager what you can afford to lose, and set clear boundaries before you start.

Age Verification

You must be at least 18 years old, or the legal gambling age in your local jurisdiction, to participate. Underage gambling is illegal and harmful. We encourage parents and guardians to use filtering software to prevent access by minors.

Warning Signs of Problem Gambling

• Chasing losses by continuing to bet in an attempt to win back money
• Hiding gambling activity from family or friends
• Lying about time or money spent gambling
• Borrowing money or selling possessions to gamble
• Neglecting work, studies, or relationships because of gambling
• Feeling restless or irritable when trying to cut down or stop
• Gambling to escape stress, anxiety, or depression

Self-Help Tools

Most reputable platforms, including Winbox, offer practical tools to help you stay in control:

• Deposit limits — set a maximum amount you can deposit per day, week, or month
• Loss limits — cap the total losses you can incur in a set period
• Reality checks — get timed reminders about how long you have been playing
• Self-exclusion — block your account for a chosen period (cooling-off) or permanently

Check the responsible gaming settings in your Winbox account to activate these tools.

Support Organizations

If gambling no longer feels like entertainment, help is available. Contact any of these trusted services:

• Malaysia: Befrienders Malaysia — 24-hour emotional support hotline. Visit www.befrienders.org.my or call 03-7956 8145.
• UK: GamCare — www.gamcare.org.uk
• UK: GamStop — free self-exclusion from UK-licensed sites. www.gamstop.co.uk
• Australia: Gambling Help Online — www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council — www.responsiblegambling.org
• US: National Council on Problem Gambling — www.ncpgambling.org
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA) — www.bzga.de

Call to Action

If you recognise any warning signs in yourself or someone close to you, please reach out for help today. Speaking with a support service is confidential and free of judgement. You are not alone.